CHARLOTTE, N.C. -- Is anybody listening? Does anybody care?

Those were the questions residents who attended Monday’s crowded council meeting wanted answers to.

“We no longer as a black community can stand by and see another African American get killed with no one being held accountable,” one woman said.

The fatal police shooting of Keith Lamont Scott has sparked the ongoing and often uncomfortable discussion of race and police-community relations.

Some would argue it has even created a divide in the queen city between those who support the current leadership and those who don’t.

But everyone agreed action needs to be taken.

“What solution are we going to create?” one man asked.

“We’re looking for leadership to stand up and make some concrete, concise decisions, in particular around police brutality,” another resident said.

Council members assured residents they are swiftly acting on their concerns.

The Police Foundation of Washington D.C. will spend the next six to eight months reviewing CMPD policies and procedures.

A group will look at the Scott shooting among others to evaluate how these incidents were handled.

Council members also discussed plans to build more affordable housing and increase the workforce.

Mayor Jennifer Roberts said something needs to change and she is committed to fixing the problem at the root.

“To address the disparities, to make sure that we are serving our whole community and trying to remove barriers where we can,” she said.

Council members also said Police Chief Kerr Putney has proposed more body cameras, and they plan to support that proposal as well.