CHARLOTTE, NC -- Crisis Assistance Ministry serves the needy of Charlotte, a true charity that helps provide clothes for men, women and children.
It is a charity that depends of the warm sense of giving in the Charlotte community.
Michelle Hamilton of Crisis Assistance said 36,000 people were served in this restore last year and of those, 16,000 were children.
The company listed on the front label of the big red bin is Better World Recycling is a small company run out of an industrial park complex in north Charlotte.
Shawn Lange is Better World Recycling’s Marketing Manager and tells NBC Charlotte their small company has a mission that's two fold: saving the environment and clothing people in third world countries.
"All of our bins are very straight forward to indicate that we are a recycling company," Lange saId.
That is true, their labels say so right on the front of the bin. But, their bins don’t tell you they are a for-profit company and that is against state law.
In January, Better World has been put on notice in a letter by North Carolina’s Secretary of State’s office saying their bins don’t have the proper disclosure language, and that bins like theirs must have labels on all four sides that say this is not a charity.
“We’re in the process of making it more clear as to what type of organization we are to avoid people being misled," Lange said.
Don Robar helps manage a property in Matthews where he says Better World placed a bin.
Robar said no permission was given from the owner of the property or their other properties. Robar had the bin dismantled and carted away.
NBC Charlotte then checked with two other property managers, one in Mint Mill, the other in Matthews, who also said the bins showed up without prior approval.
NBC Charlotte asked Lange if all of the property owners are aware and you have their blessing?
“Yes sir," he said.
NBC did a follow up call after learning permission wasn’t given at some properties.
"Not sure who you talked to, but we stand by what we told you earlier," Lange said.
Better World said they are saving the environment by shipping clothing that might end up in a landfill.
They even demanded that Better World remove their logos and links from their website.