Report reveals worst-rated Charlotte area businesses
Instant Tax Service
Credit: WCNC.com
BBB grade: F Instant Tax Service upset hundreds of tax filers in Charlotte and Gastonia by allegedly deducting higher than expected tax preparation fees from their customers’ refunds and charging large fees for refund anticipation loans. In March, the N.C. Attorney General filed suit against Instant Tax Service and obtained a Temporary Restraining Order to prevent the company from engaging in what it referred to as “illegal business activities.” Instant Tax Service has 15 unanswered and unresolved BBB complaints in 2012, and 75 total complaints in the previous 36 months.
