BBB: Tips on how to find the right contractor to fix water damage

BBB: Tips on how to find the right contractor to fix water damage

BBB: Tips on how to find the right contractor to fix water damage

Print
Email
|

by BILL MCGINTY / NewsChannel 36 Staff

Bio | Email | Follow: @billwcnc

WCNC.com

Posted on September 19, 2012 at 1:01 PM

Updated Wednesday, Sep 19 at 1:03 PM

CHARLOTTE, NC – With all the recent rain, the Charlotte Better Business Bureau has issued the following advice when hiring a contractor.

A leaky roof or water in your basement could lead to bigger problems with mold. If you have damage from recent storms, the BBB has a checklist with 10 tips for hiring a home repair contractor.
“All it takes is a business card, a cell phone, and a hammer for someone to claim they are a contractor,” said BBB President Tom Bartholomy.  
“You should do your homework to hire a contractor with a good track record,” said Bartholomy. “There are thousands of reputable contractors who will deliver quality work, on time and within budget.” 
BBB Checklist: 10 Tips for Hiring a Home Repair Contractor:
  1. Track record – Check out a company’s BBB rating and complaint history at www.bbb.org. It’s fast, easy and free. You can also call the BBB at (704) 927-8611 or 1-877-317-7236, toll-free in N.C. and S.C. Customer service operators are available, Monday through Friday, from 9 a.m. to 3 p.m. (excluding 12-1 p.m. for lunch).
  2. Cost comparisons - Get at least three bids in writing and be sure you compare the bids based on the same warranty, specifications, labor and time.
  3. Licensing - Check to see if the company you plan to hire has the proper licensing.
  1. Insurance - Verify the company’s liability insurance to protect you against damage. You can also check with the department of insurance in your state. 
  1. References – Ask for references from the company’s last three jobs and check them out before you sign a contract. 
  1. Written contract - Do not permit work to start without a signed, written contract that includes start and completion dates, exact costs, specific work to be done, and warranty information. Be sure to read the fine print carefully. 

Deposit required and payment – do not pay more than 25 to 33 percent of the total job cost as a deposit. Final payment should not be due until the job is completed. Do not pay in cash; pay by check or credit card. 

  1. Warranty – Get warranty information in writing on products and installation. Be sure to read the fine print carefully. 
  1. Bonding – Be sure all workers are bonded to protect you against theft or additional damage. 
  1. Criminal history – Check out anyone you allow into your home to see if they have a criminal history
·         N.C. online offender search – online offender directory search
·         S.C. Dept. of Corrections - instructions to obtain information on offenders

Print
Email
|