Hail damage? Check those roofers out before you pay!

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by BILL MCGINTY / NBC Charlotte

Bio | Email | Follow: @billwcnc

WCNC.com

Posted on June 25, 2014 at 12:45 PM

Updated Wednesday, Jun 25 at 6:03 PM

CHARLOTTE, N.C. -- It’s the storm the neighbors in this south Charlotte neighborhood are still talking about!

“They were huge, biggest I have ever seen,” says Lilliana Mercado, who was hearing and seeing the golf ball sized hail, just as the First Warn Storm Team was showing it on radar.

The aftermath was some of the biggest hail they’d ever seen, and the damage, some of the worst they ever experienced. Their homes literally look like they’ve been strafed, holes in the siding, and some with broken windows.

 “And we just kept hearing the loud noise, and we never saw anything like it before,” Mercado recalled.

Within hours, the streets were filled with roofing companies, even today, signs are in every yard.

Mercado says they were overwhelmed with offers. It is a very common occurrence and it’s important to choose wisely.

Tom Bartholomy of the Charlotte Better Business Bureau says don’t rush; instead, research, and adds “these guys do this for a living, they pop into the neighborhood, make as much money as they can and then it’s on to the next city”.

So be wary of anyone from out of state; look at their plates, look at the area code on their phone number. Is it a 704 or 908? Ask for references, and ask your neighbors who they’re using and what background checks they did. Ask for a contract and definitely read the fine print.

Never underestimate the power of sharing information, both good and bad with your neighbors.
 

  • Here are a few more tips:
  • Be wary of a company that hasn’t been in business for very long.
  • If someone has a bad track record, they’ll often re-invent themselves by changing the name of the business, and if you give them money, it’ll be awfully hard to get it back, so pay with a credit card if you can.
  • If a business is asking you to pay in cash, that should be a red flag.
     

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