CHARLOTTE, N.C. -- The Better Business Bureau of Southern Piedmont released its mid-year report outling the types of businesses that have received the highest number of complaints thus far in 2012.
Overall, consumers have filed 6,437 complaints with the BBB thus far this year, a mere two percent increase compared to this time last year.
“Consumers are doing their homework before contracting with companies,” said BBB President Tom Bartholomy in a statement. “They have gotten the message about how important it is to check a company out before doing business with them.”
Of those 6,000-plus complaints, the BBB said 87 percent of them have been resolved satisfactorily.
The BBB said it provided consumers with 888,414 reviews thus far in the southern Piedmont area, a 15 percent increase compared to 2011.