New approach at local hospital gives nurses more time with patients

Nurses spend more time with patients

CHARLOTTE, N.C. -- Nurses at Novant Health Presbyterian Medical Center in Charlotte are in a transformation that will give them more time with patients and less time walking the floor.

"They're seeing us. They get to know us. We know them and they get comfortable with us," said Lenore Munford, an R.N. on the G.I. Floor at Presbyterian.

Research shows nurses sometimes walk as many as five miles in a shift, and spend up to an hour getting medications prepared for their patients each day. With the transformation underway, nurses at Presbyterian now have everything they need in the patient's room including a medicine cabinet and computer to easily check up-to-the-minute changes doctors make.

"Too much walking around," said nursing manager Sidonne Brown of the old way nurses did business at the Charlotte hospital.

Brown says the new approach is making for better outcomes too. Nurses can spend more time educating patients about their post hospital care and are also able to better identify a patient's needs.

"We can communicate with them not just about medication, but about their lives and how they're doing. Their personal life," said Munford.

Brown says nurses are happier as well. She says the hospital system is seeing better retention among the staff.

Patient Jackie Woodard says having a nurse bedside also helps when family can't be there.

"It makes me feel wonderful, like someone cares about you," he said.


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