Toyota exec: no electrical problems; Parts may arrive as early as Tuesday to fix Toyotas

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Associated Press

Posted on February 2, 2010 at 4:35 AM

NAGOYA, Japan (AP) — A Toyota executive says there are no electronic problems in vehicles being recalled in U.S. for a gas pedal problem.

The National Highway Traffic Safety Administration continues to investigate the issue but a Transportation Department official says there's been no evidence seen yet to support an electronic malfunction.

The executive, who oversees quality control at the Japanese automaker, says there's a perception the company was slow in responding to the gas pedal problem but he says the company made finding a fix a priority.

The fix will involve the installation of a small steel shim the size of a postage stamp.

The shims are designed to relieve the friction in the accelerators that can cause them to get stuck.

Toyota insists the solution has been through rigorous testing and will solve the problem for the life of the car.

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Sound:

<<CUT …229 (02/01/10)>> 00:15 "but American cars"

Sandy Mombay, Toyota owner

Toyota owner Sandy Mombay says the gas pedal problem is being blown way out of proportion.

<<CUT …228 (02/01/10)>> 00:11 "will trust Toyota"

Annie Ong, Toyota owner

Toyota owner Annie Ong intends to stay with the brand, and doesn't think many other owners will be scared off, either.

<<CUT …227 (02/01/10)>> 00:11 "parts are available"

Brian McCafferty, owner, Toyota dealership

Toyota dealership owner Brian McCafferty says people are welcome to come on in to get their vehicles checked.

<<CUT …226 (02/01/10)>> 00:07 "fix the problem"

Ray Khouchaba (koo-SHAH'-bah), general manager, Grossinger Toyota

Grossinger Toyota General Manager Ray Kouchaba says the dealership will be ready to work on cars in a couple of days.

<<CUT …225 (02/01/10)>> 00:09 "training pretty quick"

Ray Khouchaba (koo-SHAH'-bah), general manager, Grossinger Toyota

Grossinger Toyota general Manager Ray Khouchaba says it looks like the problem will be solved soon.

<<CUT …211 (02/01/10)>> 00:10 "for another week"

Melvin Routh, Toyota owner

Toyota owner Melvin Routh says he can hang in there, since the company is moving to fix the problem fast.

<<CUT …210 (02/01/10)>> 00:07 "it next week"

Melvin Routh, Toyota owner

Toyota owner Melvin Routh says he's very eager to get this problem fixed.

<<CUT …209 (02/01/10)>> 00:10 "who did what"

Tammy Darvish, president, Darcars Toyota

Darcars Toyota President Tammy Darvish says the focus is on fixing the problem, not casting blame.

<<CUT …208 (02/01/10)>> 00:13 "convenient for them"

Tammy Darvish, president, Darcars Toyota

Darcars Toyota President Tammy Darvish says her dealership is doing all it can to help customers get their cars fixed quickly.

<<CUT …192 (02/01/10)>> 00:06 "to a problem"

Robert Waltz, Toyota vice president for product quality and service support

Toyota Vice President Robert Waltz says the repair will take care of the hazard once and for all.

<<CUT …191 (02/01/10)>> 00:14 "vehicles this weekend"

Jim Lentz, president and chief operating officer, Toyota Motor Sales

Toyota President and Chief Operating Officer Jim Lentz says fixing consumers' cars will get under way in a few days.

<<CUT …190 (02/01/10)>> 00:07 "of a pedal"

Jim Lentz, president and chief operating officer, Toyota Motor Sales

Toyota President and Chief Operating Officer Jim Lentz says the fix will solve the problem.

<<CUT …189 (02/01/10)>> 00:10 "causing the sticking"

Jim Lentz

Toyota President and Chief Operating Officer Jim Lentz says the company has a fix for the problem of accelerators sticking.

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