LINCOLNCOUNTY, N.C. -- The 911 system in Lincoln County saw a sporadic, three-hour outage Wednesday morning.
Around 5:45 a.m., telecommunications personnel at the Lincoln County 911 center reported a failure of the 911 system, when all the incoming 911-lines rang at the same time. When operators answered the calls, there was no one on the other end of the line, according to the Office of Emergency Management.
AT&T was notified of the outage, and several hours later replied and stated that counties throughout North Carolina were experiencing the same type of interruption in service.
By 8:35 a.m., the system had been repaired and was fully-operational.
The Lincoln County Office of Emergency Management says during the outage, calls sporadically made it through to 911 operators, and that in only two instances were callers unable to reach someone when they dialed 911. 5
The two noted incidents involved a fall with injury at a skilled nursing facility in Denver, and a false call from a motel in Lincolnton.
Authorities say those individuals were able to make contact with authorities by dialing the seven-digit, non-emergency number.