MONROE, N.C. One day after the Union County Department of Human Services announced they ve initiated an investigation concerning the Dunkin Donuts in Monroe, the company reveals there were plumbing problems in the building.

Saturday, officials with the DHS told NBC Charlotte a gastrointestinal illness was associated with the Dunkin Donuts at 2570 West Roosevelt Boulevard. A total of 12 people have been identified as having symptoms.

Sunday, Dunkin Donuts released a statement saying in part:

We are aware there was a plumbing issue at the Monroe restaurant on January 31, and the franchise owner took the required and necessary steps to clean and sanitize the restaurant properly.

The most common symptoms of gastrointestinal illness are diarrhea, abdominal cramping, nausea, vomiting, and loss of appetite for 24 hours.

Health officials said the dates of the onset of illness range from February 10, to the present.

The Dunkin Donuts statement went on to state:

As an added precaution, the franchisee has arranged for an outside cleaning company to conduct an additional cleaning and sanitation. While we cannot confirm the cause of their illnesses, the few employees who exhibited any symptoms three weeks after the incident were told to leave the establishment. Dunkin' Donuts has a strict policy that requires our franchisees to send sick employees home immediately upon notification.

Anyone who became ill with gastrointestinal illness after visiting and/or consuming food or drink from the Dunkin' Donuts in Monroe since January 31st, or ill close contacts of employees, should contact their medical provider and Union County Division of Public Health (704-296-4813).

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