CHARLOTTE, N.C. – OK, your trip has been cancelled due to Sandy—now what?
Let’s talk Cruises first. If your cruise (departing from the East Coast this week) is shortened by a day, then you will likely receive compensation to reflect the change. On Carnival, you will get a pro-rated fare if your cruise has been shortened by a day and several have been shortened if they originate from ports in the northeast.
Pre-paid shore excursions for the affected day will be refunded and the gratuities will be adjusted to reflect the shortened trip. If your trip gets cancelled, then you’ll receive a full refund.
You can click here for weather alerts for the cruise line. Here is the link for Royal Caribbean, which has also changed trips because of Hurricane Sandy.
If you purchased travel insurance, do not assume you are covered for everything. Check your policy and be sure to read the fine print. Most weather-related claims are honored, but you’ll need documentation for your airline or cruise of “official cancellation.”
If you are seeing your flights get cancelled, then you’ll have to constantly be checking in with your air carrier. Several airlines are asking passengers not to come to the airport to work out travel hassles. Be advised, the “on the phone wait” is over an hour in many cases.
U.S Airways and American Airlines are waiving ticket re-book fees if your flight has travel between October 26 and November 7. Check your airline’s website for specific changes that apply to your trip. Usually, if you decide to change your airport of origin or destination in those dates, you may incur a fee.
Airlines are not responsible for covering your hotel or food in the event of a weather delay or cancellation. This is considered an “act of God” so the cost of lodging and food is on the passenger.