Video - Charlotte News
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Many callers to DSS can’t connect with a person
Posted on July 8, 2012 at 9:19 PM
Updated Monday, Jul 9 at 6:37 PM
When Tamarion Laney wants to check in with the Department of Social Services about her food stamps and Medicaid, she typically calls the DSS offices rather than going in person.
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Credit: Charlotte Observer
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