x
Breaking News
More () »

Spectrum is opening a new call center in Charlotte

All the new roles offer hourly wages of at least $18 an hour, as part of Charter’s commitment to a $20 minimum starting wage in 2022.

CHARLOTTE, N.C. — Spectrum announced Thursday its plans to move its growing retention representatives team into a new Charlotte call center in early November.

The company said it plans to open the new call center on Forest Point Blvd as it continues to seek 200 representatives. Representatives handle calls from existing customers with Spectrum Internet, TV, Mobile and Voice services from across the company’s 41-state service area.

For the latest breaking news, weather and traffic alerts, download the WCNC Charlotte mobile app. 

“It’s great to see that Spectrum has elected to expand their call center in Charlotte,” state Sen. DeAndrea Salvador said. “This points to our city’s business-friendly environment, talented workforce and Spectrum’s commitment to this area.”

All the new roles offer hourly wages of at least $18 an hour, as part of Charter’s commitment to a $20 minimum starting wage in 2022, the company said in a news release. 

“Our retention team plays a vital role in retaining customers and ensuring they have the right package of Spectrum services to meet their needs,” Clyde Swain, Vice President of Residential Sales at the Charlotte center, said. “Our new call center will provide an outstanding working environment as we rapidly expand these growth-potential career opportunities.”

Click here to sign up for the daily Wake Up Charlotte newsletter 

Spectrum said potential employees should have a high school diploma or equivalent, with previous sales experience preferred. Candidates may be asked to complete a drug test, education verification and criminal background check. Candidates are asked to apply online at Spectrum’s career site and complete the Virtual Job Trial.

WCNC Charlotte is always asking "where's the money?" If you need help, reach out to the Defenders team by emailing money@wcnc.com.

Wake Up Charlotte To Go is a daily news and weather podcast you can listen to so you can start your day with the team at Wake Up Charlotte.
SUBSCRIBE: Apple Podcasts || Spotify || Stitcher || TuneIn || Google Podcasts

All of WCNC Charlotte's podcasts are free and available for both streaming and download. You can listen now on Android, iPhone, Amazon, and other internet-connected devices. Join us from North Carolina, South Carolina, or on the go anywhere.