Breaking News
More () »

NCDHHS program links people with behavioral health needs with those in recovery

The pilot project aims to provide improved coordination of ongoing treatment and recovery and to reduce future utilization of ED services for behavioral health needs

CHARLOTTE, N.C. — In response to rising mental health needs, the North Carolina Department of Health and Human Services announced another resource available to behavioral health patients at emergency departments across the state.

NC DHHS announced a Connection to Care Peer Services grant award for peer support services in emergency departments. Because of their shared experience with behavioral health struggles, peers are better able to connect with people in times of crisis and better help people become and stay engaged in the recovery process.

For the latest breaking news, weather and traffic alerts, download the WCNC Charlotte mobile app.

A three-year grant totaling $1.65 million was awarded to Cumberland County Hospital System (Cape Fear Valley Health) to provide peer support services for consumers presenting to emergency departments with distress related to behavioral health. The pilot project aims to provide improved coordination of ongoing treatment and recovery and to reduce future utilization of ED services for behavioral health needs.

MORE ON WCNC: South Carolina Department of Disabilities and Special Needs offering new career advancement path for employees

If you or a loved one are facing thoughts of suicide or self-harm, there is help readily available. You can call Suicide and Crisis Lifeline at 988 or chat with them online. There are also resources in North Carolina available here and in South Carolina available here.

Credit: loreanto - stock.adobe.com

"For too many North Carolinians, the only place they can find behavioral health care is in the emergency department," NCDHHS Secretary Kody H. Kinsley, said. "Key investments like peer support programs and our 9-8-8 crisis line increase access for people in need and are a top priority for the department. But we have to expand Medicaid to truly meet the moment of this mental health and substance use crisis."

You can stream WCNC Charlotte on Roku and Amazon Fire TV, just download the free app.  

MORE ON WCNC: New Piedmont Medical Center in Fort Mill opens its doors to the community

Within the emergency department setting, peer support staff will:

  • Engage with those who are presenting in the ED with Serious Mental Illness or Serious Emotional Disturbance 
  • Answer questions about recovery supports
  • Provide support and education on how to access community resources and supports
  • Help individuals connect to services and supports within their own communities
  • Support individuals in establishing or developing strong connections and relationships within their communities
  • Help individuals in finding or accessing resources related to employment, housing and other Social Determinants of Health
  • Support hospital discharge
  • Confirm individuals have connected to community resources and supports
  • Track connections and referrals


Wake Up Charlotte To Go is a daily news and weather podcast you can listen to so you can start your day with the team at Wake Up Charlotte.  
SUBSCRIBE: Apple Podcasts || Spotify || Stitcher || TuneIn || Google Podcasts   

All of WCNC Charlotte's podcasts are free and available for both streaming and download. You can listen now on Android, iPhone, Amazon, and other internet-connected devices. Join us from North Carolina, South Carolina, or on the go anywhere. 

Before You Leave, Check This Out