The young woman behind the desk at the police station in Playa del Carmen toggled between her cellphone and computer, Snap Chatting with friends and scrolling Facebook, as she asked the young man from Boston whether he had ever enjoyed sex.
How that was relevant, he didn't know. He was at the police department in the small Mexican city south of Cancun to report that he had just been drugged and raped while receiving a massage at a world-renowned resort and spa.
Three months later, there was still no sign of justice; no indication Mexican police pursued the case. The despair and frustration he's facing are familiar to dozens of vacationers who have been victimized at upscale, all-inclusive Mexican resorts.
The harm is worsened when travelers quickly learn that catching criminals, filing a lawsuit and otherwise obtaining justice in Mexico is nearly impossible.
And that the U.S. Department of State does little or nothing to help them. Click here to continue reading the most popular story of 2017.