CHARLOTTE, N.C. — Cruise, a San Francisco-based company known for its self-driving taxis, began testing its fleet in Charlotte a few weeks ago. The news was met with skepticism and confusion as drivers in the Queen City noticed some unusual (and in some cases, dangerous driving.
But what happens if you get into a crash involving a driverless car?
OUR SOURCES
WHAT WE FOUND
On the Cruise website, the company breaks down what you should do if the driverless taxi you are riding in is involved in a collision.
Cruise says if it detects a crash, it can communicate with the rider through the car's phone system. Cruise will use the car's cameras to evaluate what is happening around the vehicle.
If you’re a rider, stay buckled and wait in the car if you can. Passengers can get out of the car on a nearby sidewalk if necessary. Then, a Cruise support specialist will contact the person and get them help immediately.
The Insurance Information Institute says Cruise can gather information about the collision through the car’s system of sensors and cameras.
According to Cruise, the company will assess the damage and handle the insurance aspects through its own insurance carrier.
But what if you’re driving in your own vehicle and you get into a collision with a cruise driverless taxi? The Insurance Information Institute says you should contact your insurance company right away to help you assess the damage, take photos and provide your statement. Fault will then be determined from the assessments, photos, and statements.
In the end, claims will be paid out just like any other car accident.
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