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These industries are hiring new workers during the COVID-19 pandemic

This week, jobless claims again topped 1 million, surprising analysts. But not all hope is lost, as some industries are still bringing in new employees.

CHARLOTTE, N.C. — Over 1.4 million Americans filed for unemployment last week, a number that was higher than many analysts projected, and it was also the 14th straight week that new jobless claims have topped 1 million

The numbers can be scary, but WCNC Charlotte is asking, Where's the Money? As it turns out, a few industries are hiring new workers in the Charlotte area right now. 

"It's a tough market all over, but there are a few areas that have been positively affected by the pandemic that require more job openings," said Chuck McShane with the Charlotte Regional Business Alliance. "We've seen those in four key areas. When you think about the top jobs posted in the last few weeks, they're for registered nurses, truck drivers, software developers and customer service representatives."

McShane said all of those industries are helping workers transition into the more digital pandemic environment. With the job market evolving to meet the demands of the pandemic, new skills are required for workers seeking a job.

"Beyond health care training and software development, customer service skills are really in demand now," McShane said. 

Workers should be proficient with technology, particularly when it comes to helping customers use online markets and transactions, McShane said. He also offered a piece of advice for new college graduates about to enter the workforce for the first time. 

"I think networking is more important than ever," McShane said. "Also, take this time to develop new skills that can put you in a better footing during the pandemic and beyond."

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